high-impact reputation marketing
Turn “Word-of-Mouth” Into Your Business’s Greatest Unfair Advantage
Boost Your Website’s Rankings And Conversions By Effortlessly Gathering And Showcasing Your Customer Reviews In All The Right Places!
Get Your Customers To Do Your Best Marketing For You
Which Business Would YOU Call First?
The FASTEST And Most COST-EFFECTIVE Way To Amplify Your Revenue
According to a Harvard Business School study, just a One-Star increase in your overall star rating could increase your business revenue by 5-9%.
Online reviews help your business look GREAT to customers AND search engines… helping you win more business.
With our new High-Impact Reputation Management service, now you can easily gather glowing reviews and showcase your reputation, without breaking the bank.
Harness “Word-Of-Mouth” To Future-Proof Your Business!
The statistics speak for themselves: Online Reviews are now one of the BIGGEST purchasing-decision factors for your potential customers
%
Of customers consult online reviews before making a purchase
%
Consider reviews older than 3 months as irrelevant
%
Trust reviews as much as personal recommendations
%
Choose one business over another due to more reviews
Amplify Your Marketing ROI With Our Customer-Friendly System
We help you maximize the chances that each prospect who finds you online will choose YOU over your competitors!
Get More Customer Reviews
Earn Higher Customer Ratings
Win More New Customers
Let Us Do The Heavy Lifting For You!
Why Are Google Reviews So Impactful On Small Businesses?
Great reviews are the key to getting new customers. The more reviews you have, the greater your the visibility and credibility — driving more customers and revenue to your business.
Customers see your Google reviews the instant they do a search for your business, forming powerful first impressions. The better your business looks, the higher your star-rating, and the more reviews you have, the greater your chances of making a fantastic first impression.
Your reviews are prominently displayed on local maps — one of the first places customers “comparison-shop” local businesses. 94% of consumers say they will pick you over your competitor if you have more reviews.
Better reviews help you rank higher in Google search, giving you higher visibility to potential customers. (According to Moz, Google reviews are the #3 most important factor in determining your search ranking.)
Google is currently the biggest online review platform (and most critical to Local SEO)
More and more customers are discovering local businesses through Google. This makes it more important than ever to consistently gather and broadcast quality online reviews from your customers.
How It Works
An Overview Of Our Reputation Marketing Process In Five Simple Steps
STEP 1: AUDIT & SET-UP
We get everything set up so you are ready to begin gathering customer reviews immediately.
We audit your online reputation and design a campaign plan. We set-up and optimize all your key Google My Business, Business Directories, and Social Media profiles.
Most importantly, we provide the training and tutorials you need to maximize your success.
STEP 2: GATHER REVIEWS
We’ve made the toughest part about requesting reviews simple and easy for everyone!
Simply send your customer a review request via email or text message, and our system will walk them through the process in just a few clicks.
If they are happy with your service, they are invited to leave a review.
If they are disatisfied, they will instead be provided an opportunity to contact you directly and make it right.
STEP 3: BOOST YOUR REVIEWS!
This is where it gets really fun (and powerful)!
Our system automatically broadcasts your best reviews across all the platforms that matter most to your customers: Google (or other selected review platforms), web pages, social media profiles (Facebook, Twitter, Pinterest, and LinkedIn), and the scrolling “Pop-Up Bubble” on your website.
This “omnipresence” is so powerful because it sets you apart from your competitors, and builds trust and credibility before you even begin your sales conversation.
STEP 4: MANAGE REVIEWS
Managing reviews gives you a chance to really shine as a business owner (and we will cover the essential “best practices” with you in your training).
We recommend replying to each customer review (glowing or not!) in a way that reinforces trust and a positive image of your brand.
This engagement is a quick and simple way to amplify the impact of your reviews and make your business stand out amongst the competition.
STEP 5: OPTIMIZE & REPEAT
Not only is the feedback from your reviews useful for perfecting your customer experience, but you may find themes and ideas that you can use to power-up your marketing messages. What matters to your best customers also matters to your best prospects!
We will make adjustments to the campaign as necessary to ensure you are getting the most out of your Reputation Marketing campaign and maximizing your return on investment.
Our Best Reputation Marketing Packages
No Matter What Your Budget, We Can Help You Put Together A Solution That Suits Your Business Goals
Dominate
Our Best Value
Our most aggressive, results-driven option. If you want to “hit the ground running” with a potent combination of our most raved-about services, this is the solution for you.
Here’s What You Get:
• Online Business Reputation Audit
• Google My Business Set-Up & Optimization
• Audit & Fix Top 100 Directory Listings
• Optimize Key Niche-Specific Review Sites
• Build & Optimize 50 Branded Social Profiles
• Custom Review Management Dashboard
• Review Acquisition Funnel Set-Up
• Set-and-Forget Review Syndication
• Social Media Review Domination
• Monthly “Check-in” Strategy Calls
• 5-Day Success Mini-Workshop
• Website Review “Pop-Up Bubble”
•  Ongoing Technical Support & Updates
•  24/7 Reputation Monitoring/Notifications
•  2 x Video Testimonials per month
•  Website Conversion Audit
•  Complete Homepage SEO
•  FAQ Page Optimization
5-Day Mini-WorkshopÂ
Teaches you everything you need to know to be successful (in 6 minutes a day!)
Exclusive field guide
The easy instructions, scripts, and templates that keep everything simple
Customer Video Reviews
Increase website conversions by 80% with authentic video from your customers
Jump Start
Our Most Popular Option
Perfect for a business that has already “dabbled” with Reputation Marketing but is ready to get serious about achieving results with a proven system.
Here’s What You Get:
• Online Business Reputation Audit
• Google My Business Set-Up & Optimization
• Audit & Fix Top 40 Directory Listings
• Optimize Key Niche-Specific Review Sites
• Build & Optimize 25 Branded Social Profiles
• Custom Review Management Dashboard
• Review Acquisition Funnel Set-Up
• Set-and-Forget Review Syndication
• Social Media Review Domination
• Monthly “Check-in” Strategy Calls
• 5-Day Success Mini-Workshop
• Website Review “Pop-Up Bubble”
•  Ongoing Technical Support & Updates
•  24/7 Reputation Monitoring/Notifications
Ă— Â 2 x Video Testimonials per month
Ă— Â Website Conversion Audit
× Complete Homepage SEO
Ă— Â FAQ Page Optimization
5-Day Mini-WorkshopÂ
Teaches you everything you need to know to be successful (in 6 minutes a day!)
Exclusive field guide
The easy instructions, scripts, and templates that keep everything simple
Basic Set-Up
Simple Start For Beginners
A good option for a business that is starting from scratch and needs some help with setting up the important basics.
• Online Business Reputation Audit
• Google My Business Set-Up & Optimization
• Audit & Fix Top 20 Directory Listings
Ă— Â Optimize Key Niche-Specific Review Sites
Ă— Â Build & Optimize 25 Branded Social Profiles
Ă— Â Custom Review Management Dashboard
Ă— Â Review Acquisition Funnel Set-Up
Ă— Â Set-and-Forget Review Syndication
Ă— Â Social Media Review Domination
Ă— Â Monthly “Check-in” Strategy Calls
Ă— Â 5-Day Success Mini-Workshop
Ă— Â Website Review “Pop-Up Bubble”
Ă— Â Ongoing Technical Support & Updates
Ă— Â 24/7 Reputation Monitoring/Notifications
Ă— Â 2 x Video Testimonials per month
Ă— Â Website Conversion Audit
× Complete Homepage SEO
Ă— Â FAQ Page Optimization
What Our Clients Say…
“We just had our best year of sales ever in 19 years of business, thanks to the marketing campaign you built for us… For the value we’re getting, it’s already paid for itself at least ten times over. We should have started working with you a long time ago.”
Anne Dallas
“We found Steph through a friend who referred us and it’s a huge relief to finally have someone who is so personally dedicated to our success. She’s honest, results-driven, and I think she’s brilliant.”
Janie Hoffman
“… After our first conversation I knew this was the right fit for us. We’ve since slashed our monthly marketing budget in half and are getting much better quality “leads” than we were before at a tiny fraction of our previous CPA (lower than what Zillow charges per lead…) .”
Gordon Decker
Frequently Asked Questions
WHAT IS REPUTATION MARKETING?
Reputation marketing is a strategy to promote your business’s existing good reputation by highlighting and amplifying positive customer reviews and other positive brand content to boost sales.
WHAT MAKES THIS BETTER THAN THE COMPETITION?
We have done alot of research and seen what our competitors offer; they do a great job. However, we’ve built our system to be as feature rich, robust and capable as the best in the industry. We are able to offer better value for a lower price, simply because we have built this company without venture capital and we do not have the steep overhead that other companies have. The short answer is we get the job done very well, at a better price.Â
WHAT'S THE MOST EFFECTIVE WAY TO GATHER REVIEWS FROM MY CUSTOMERS?
The most effective way to gather reviews from your customers is to send them review requests via text and email, containing a direct link to your business profile on Google and other reviews sites.
Requesting reviews from your customers in-person is less effective because trying to find you manually is confusing and entails multiple steps. It may be time-consuming for your customers to do this on their own, and it’s easy to forget to do.
CAN'T I JUST BUY FAKE REVIEWS TO ACHIEVE THE SAME BENEFITS?
Under no circumstances should you attempt to purchase reviews. Not only is this unethical, but it could easily backfire on you.
What you’re risking when you buy fake reviews:
- Degraded customer opinion of your business. (It’s not hard to tell which reviews are fake, and that could be a deal-breaker.)
- Fines by the FTC
- Google search ranking penalities that could make your website disappear
HOW DO I CLAIM MY BUSINESS ON GOOGLE?
Claiming your business on Google is simple, and is a must for any business that serves customers in its local area.
1. Find your business on Google. Under your listing, click on the link that says “Own this business”?
2. Confirm your business information (business name, address, phone number, etc.)
3. Verify your information. Postcard verification is the preferred method; Google will mail a postcard to your business address with a pincode to complete your profile verification online.
WHEN IS THE BEST TIME TO REQUEST ONLINE REVIEWS FROM MY CUSTOMERS?
We recommend requesting reviews the same day as you complete your sales transaction. This way, the transaction is still fresh on the customer’s mind.
The best practice is to systemize this by incorporating the review request into whatever “customer close-out” process that you already have in place.
WHY DO I NEED YOUR SERVICE? CAN'T I JUST DO THIS MYSELF?
Yes, you can absolutely do this by yourself. But, oftentimes, doing this on your own can be time-consuming and easy to neglect.
You already have a lot on your plate as a business owner, so having us automate this process for you will save you tons of wasted time, guesswork, and frustration.
Consistency in gathering reviews is very important, and our automation ensures you will continue to collect a steady stream of reviews for as long as you work with us and continue to serve your customers.
Not to mention, the businesses who we automate the review request and publication process see, on average, an 8% increase in revenue after six months.
We make the review contribution as seamless as possible for your customers, which drastically increases the likelihood they will leave you reviews.
Our service pays for itself MANY times over!
DO I HAVE TO BE LOCKED-IN TO SOME KIND OF CONTRACT?
No. Our service is month-by-month, so you are free to cancel at any time.
Riptide digital marketing
12600 Hill Country BLVD • Suite R-275A
Austin, Texas 78738
(512) 271-2667
Riptide SEO, LLC
780 Fifth Avenue South • Suite 200
Naples, Florida 34102
(239) 330-3824
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Riptide Digital Marketing helps businesses in South Florida and across the United States grow through the highest-impact online marketing strategies.
